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ASOCIACIÓN CLÚSTER PARA EL USO EFICIENTE DEL AGUA-ZINNAE, in compliance with the General Data Protection Regulation (GDPR 2016/679) and the Spanish Organic Law on Personal Data Protection and Digital Rights Guarantee (LO 3/2018), informs users of the website https://zinnae.org:
1. Who is responsible for processing your data?
The data provided by users through the forms on this website will be incorporated into data processing managed by ASOCIACIÓN CLÚSTER PARA EL USO EFICIENTE DEL AGUA-ZINNAE, with CIF G99279911 and registered address for notifications at C/ Maria de Luna 11, 50018 Zaragoza, Spain. You can contact us by calling 649107506 or via email at info@zinnae.org.
2. Why do we collect your data and what is the legal basis for processing it?
Personal data is collected through various forms on this website. The required data in each form is necessary for its specific purpose. The purposes of processing are as follows:
CONTACT FORM
Purpose: To respond to enquiries and send requested information via email or phone.
Legal Basis: User consent.
NEWSLETTER SUBSCRIPTION FORM
Purpose: To subscribe the user to the company’s newsletter, through which they will receive information about offers, promotions, products, and activities carried out by the company. Once subscribed, the user will receive an email to confirm the subscription.
Legal Basis: User consent.
EMAIL/WHATSAPP CONTACT
Purpose: If the user contacts us via email or WhatsApp, their data will be processed to respond to their enquiries and send the requested information via the same channel.
Legal Basis: The company’s legitimate interest in responding to received communications.
3. What categories of data do we process?
The data collected falls within the category of identification data, including but not limited to: name, surname, phone number, postal address, company, and email address.
4. How long do we keep your data?
Data collected through our website forms will be retained for as long as necessary to fulfil the purpose for which they were collected or until the user requests their deletion. Personal data for commercial communications (if authorised) will be retained unless the user requests its deletion.
5. Do we create profiles with your data?
No automated decisions or profiling will be carried out.
6. Who do we share your data with?
No data transfers are foreseen, except those required by tax, commercial, and telecommunications legislation or those requested by a judicial authority.
ASOCIACIÓN CLÚSTER PARA EL USO EFICIENTE DEL AGUA-ZINNAE may share personal data with external companies providing services to the association. All such companies are required to sign a Confidentiality Agreement to ensure compliance with current data protection regulations.
7. Which third parties provide services on this website?
The following service providers are used for this website:
• Hosting: The servers hosting our website are located in the EU and use secure protocols, ensuring encrypted data communication.
• Mailing: Commercial mailings are managed through the Brevo tool (formerly known as SendInBlue), whose servers are located in the United States and the European Union. This entity uses cloud infrastructure providers such as Amazon Web Services (AWS) and Google Cloud to host its servers. Additionally, Brevo complies with the GDPR and adheres to the EU-US Data Privacy Framework, approved by the European Data Protection Board, ensuring compliance with European data protection regulations.
8. What rights do you have and how can you exercise them?
Users have the right to access their personal data, request the rectification of inaccurate data, and request deletion when the data is no longer necessary for the purposes for which it was collected. In certain circumstances, users may also request a restriction on processing or data portability.
For reasons related to their particular situation, users may object to the processing of their data. If so, ASOCIACIÓN CLÚSTER PARA EL USO EFICIENTE DEL AGUA-ZINNAE will stop processing their data unless there are compelling legitimate reasons or for the exercise or defence of potential claims.
Users may withdraw consent at any time. To exercise these rights, they can contact us via email at info@zinnae.org or visit our offices at C/ Maria de Luna 11, 50018 Zaragoza, Spain, providing proof of identity and specifying the right they wish to exercise.
Users also have the right to file a complaint with the Spanish Data Protection Agency.
9. What security measures do we have in place?
As part of our commitment to ensuring the security and confidentiality of personal data, we have implemented technical and organisational measures to prevent unauthorised access, alteration, loss, or processing of personal data. These measures comply with Article 32 of the GDPR (EU 679/2016).
10. How do our social media platforms work?
Through our social media platforms, users can share content and leave comments, photos, or videos, provided they are of general interest to the community.
Our social media channels are constantly monitored to respond to queries and comments as quickly as possible. We want to create a space that everyone enjoys, so we ask users to respect the following community guidelines:
1. You are responsible for the content you publish. Do not violate any laws, rights, or regulations.
2. Be mindful of your language and tone. Do not post abusive, defamatory, or obscene content.
3. Respect privacy rights. Avoid making unlawful, offensive, or discriminatory comments about others.
4. Do not post fraudulent, misleading, or deceptive content.
5. No spam, commercial messages, or repeated posts.
6. We do not interact with fake or suspicious profiles.
Please note that content posted by followers does not necessarily reflect our company’s views.
If your comments violate these Community Guidelines, they may be deleted, hidden, or blocked. Users who repeatedly post prohibited content may be banned from our community.
We reserve the right to modify these guidelines at any time without prior notice.
